Patient Access Representative
About The Position
The Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources. In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s). In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.
Requirements
- High School diploma / GED
- Bilingual (English/Spanish)
Nice To Haves
- 1 year experience in scheduling and registration
Responsibilities
- Process appointment requests for all types of outpatient appointments for new and established patients
- Complete pre-registration to verify patient demographics are correct.
- Obtains patient consents as required
- Completes verification of insurance prior to patient arrival for services
- Identifies uninsured patients to perform financial counseling. Provides counseling in order to optimize access to appropriate external sources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
