Patient Access Representative | Patient Access | PRN | Variable
UF Health•Jacksonville, FL
•Onsite
About The Position
As a 'first impression' to our customers, greet and assist patients and provide excellent service in person and on the phone. Manages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Maintaining accurate patient records, inputting data accurately.
Requirements
- High School Diploma or equivalent
- Working knowledge of medical and insurance terminology
- Input extensive data
Nice To Haves
- Customer service experience preferred
- Strong communication and customer service skills
Responsibilities
- Checking patients in and out when they arrive/leave appointments
- Answering phone lines to address patient inquiries
- Documenting insurance information, personal information, payment methods and other important patient informations
- Keeping patient files updated
- Communicating important information and details to other medical care staff
- Contacting insurance companies regarding coverage, pre-approvals, billing and other issues
- Processing payments from patients
- Managing various types of paperwork, ensuring appropriate signatures are acquired
- Performing other clerical duties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
