Patient Access Representative (PRN)
Tyvan LLC•Little Rock, AR
•Onsite
About The Position
The Patient Access Representative (PAR) plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.
Requirements
- High School Diploma or equivalent
- Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
- Proficient in navigating and utilizing Electronic Medical Records (EMR)
- Understanding and compliance with Hospital Policies and Procedures
- Commitment to ongoing education and professional development
Nice To Haves
- Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred
Responsibilities
- Greet patients and guests with a cheerful demeanor
- Determine necessary services and direct patients accordingly
- Collect demographic information and ensure proper signatures for billing accuracy
- Maintain logs of patient information and manage phone inquiries professionally
- Manage office supplies and maintain a clean and welcoming environment
- Collect payments via cash, checks, and credit card for co-pays and account balances
- Maintain an accurate financial ledger and perform daily reconciliation of patient accounts
- Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms
- Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values
- Attend monthly staff meetings and engage in performance improvement activities
- Assist management with additional tasks or projects as assigned
- Support patient care areas by ensuring appropriate supplies are stocked
- Assist with patient restraint procedures and documentation as needed
- Attend scheduled meetings as required
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
