Patient Access Representative

USPI•Henderson, NV

9d•Onsite

About The Position

Parkway Surgery Center is seeking a full-time Patient Access Representative for its fast-paced, multi-specialty Ambulatory Surgery Center (ASC) environment. The center is committed to producing the highest quality work and experience for patients and their families. The successful candidate will possess outstanding multi-tasking abilities, communication, and teamwork skills, as well as the ability to keep up in a fast-paced working environment. The candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Outstanding multi-tasking abilities
Communication skills
Teamwork skills
Ability to keep up in a fast-paced working environment
Demonstrate previous successful/positive customer service encounters or programs
Knowledge of health care financing and Medical Collections preferred.

Responsibilities

Verifies insurance prior to the patient's arrival, to include "Add On's" and Direct Admits.
Obtains pre-certification from insurance companies for procedures that require pre-certification.
Requests office notes from referring physician, if needed, for Authorization.
Calculating and Informing patients of the amount due.
Communicating with the Dr. office's.
Ensures all required forms are placed in designated areas of the patient's chart.
Daily preparation of charts for next day's surgeries within the required deadline.
Preparation of medical consents for each chart prepared.
Labeling necessary documents and adding physician orders.
Outbound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
Other duties as assigned.