About The Position

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. The PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Our Lady of the Angels Hospital is part of FMOL Health. The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals. Our Lady of the Angels Hospital’s exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.

Requirements

  • Accurate patient registration in EMR
  • Patient information validation
  • Insurance coverage verification
  • Calculation and collection of patient co-insurance/deductibles/co-pays
  • Authorization for services
  • Cash balancing
  • Effective communication skills
  • Knowledge of and compliance with federal and state regulations related to acute-care patient registration

Responsibilities

  • Accurately register inpatients, outpatients, and/or ER patients in the EMR.
  • Validate patient information.
  • Verify insurance coverage.
  • Calculate and collect patient co-insurance/deductibles/co-pays.
  • Obtain authorization for services.
  • Balance cash.
  • Ensure a best-in-class patient experience.
  • Demonstrate effective communication skills with patients, families, physicians, nurses, and insurance companies.
  • Be knowledgeable of and compliant with federal and state regulations related to acute-care patient registration.
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