Patient Access Representative (Bilingual Preferred)

Arkansas Children's Hospital Northwest • Little Rock, AR

11d • Onsite

About The Position

This position is responsible for the first impression of Arkansas Children’s. Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. This is a full-time position working Monday-Friday, 8:00 AM - 4:30 PM. Bilingual skills are preferred. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. Flu vaccines are required.

Requirements

• Entry Level - Experience not Required.

Nice To Haves

• Bilingual Preferred

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed