Patient Access Representative Outpatient Therapy
Ascension•Pensacola, FL
•Onsite
About The Position
This role is responsible for gathering necessary demographic, insurance, and clinical information from patients and entering it into the appropriate database. The representative will seek appropriate resources to resolve issues regarding the type, date, or location of prescribed procedures. They will also schedule patient procedures efficiently, coordinate and communicate schedules, and assist with insurance pre-certification/authorization. Additionally, the role involves counseling patients on pre-service requirements and instructions.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- 1 year of Medical Front Office experience
Responsibilities
- Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database.
- Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
- Coordinate and communicate schedules.
- Assist with coordination of activities related to insurance pre-certification/authorization.
- Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
