Patient Access Representative PRN - Therapy Services

Texas Scottish Rite for ChildrenFrisco, TX
Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood! This position is dedicated to 2nd shift, 3-7 pm M-F, working 20 hours per week.

Requirements

  • High School education or equivalent

Nice To Haves

  • 2 years working in a medical office setting
  • experience in insurance procedures
  • experience in medical appointment scheduling

Responsibilities

  • Manages a high volume of incoming and outgoing telephone calls
  • Responsible for completing assigned workqueues
  • Accurately schedule and re-schedule patient appointments in a timely manner
  • Effectively communicate and coordinate patient appointments with downstream departments
  • Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
  • Accurately pre-register specific data elements prior to the patients scheduled date of service
  • Perform all aspects of insurance verifications
  • Add insurance coverage and update the billing system to reflect the insurance status of the patient
  • Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
  • Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
  • Provide clerical and administrative support as required
  • Create reports for tracking and trending purposes
  • Alter provider schedule template in electronic medical record (EMR)
  • Assist with departmental coverage as requested
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