Patient Access Representative (FTE, Dayshift, OR)

Adventist Health•The Dalles, OR

2d•Onsite

About The Position

Adventist Health Columbia Gorge is seeking a Patient Access Representative for a Full-time regular position with 8-hour day shifts. This role is responsible for timely and accurate patient registration, interviewing patients for all pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and ensuring all necessary signatures for treatment are obtained. The representative will also answer questions, explain policies clearly, check for physician orders, print and collate necessary paperwork, and escort patients to their designated areas or refer them to an escort.

Requirements

High School Education/GED or equivalent
Associate’s/Technical Degree or equivalent combination of education/related experience

Responsibilities

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance.
Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.