About The Position

Provides patient-focused customer service. Performs outpatient and/or inpatient registration and insurance verification functions; collects patient financial liability payments and ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals. Provides general information to hospital users, patients, families, and physician offices.

Requirements

  • Minimum one (1) year customer service experience.
  • Patient Access experience preferred.
  • Minimum of two (2) years hospital registration or insurance verification experience upon hire (for PAR II).
  • Knowledge of medical terminology, diagnostic coding & procedural coding required (for PAR II).
  • Ability to explain insurance benefits (for PAR II).

Nice To Haves

  • Patient Access experience preferred (for PAR I).

Responsibilities

  • Performs outpatient and/or inpatient registration and insurance verification functions.
  • Collects patient financial liability payments.
  • Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals.
  • Provides general information to hospital users, patients, families, and physician offices.

Benefits

  • Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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