Patient Access Representative

Trinity Health•Pittsburgh, PA

10d•Onsite

About The Position

This Patient Access Representative position is designed to provide high quality service to all individuals served and customers in a courteous and professional manner. We are looking for a professional that has the experience with clerical/administration functions, confidentiality, multi-tasking and works well within a team-based approach. This position is expected to perform clerical and administrative duties in order to maintain program and registration operations including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, Insurance registration and the basic coordination of day-to-day services. Follow all established documentation, policies and procedures. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned.

Requirements

High School Diploma or GED
At least 1 year of customer service experience
Act 33/34, criminal, FBI clearances
Pre-Employment Drug Screen

Nice To Haves

Business curriculum preferred
Experience with clerical/administration functions
Experience with confidentiality
Ability to multitask
Ability to work well within a team-based approach
Friendly outgoing professional capable of providing excellent customer service
Ability to meet deadlines
Ability to work with a team or alone

Responsibilities

Perform clerical and administrative duties to maintain program and registration operations.
Handle communications, data entry, filing, and bookkeeping.
Manage scheduling, payee reimbursement, and insurance registration.
Coordinate day-to-day services.
Follow all established documentation, policies, and procedures.
Prioritize daily tasks based on deadlines, urgency, and departmental policy.
Perform other duties as assigned.