Patient Access Representative - Waterville, Per Diem

MaineGeneral Health • Waterville, ME

1d

About The Position

The Patient Access Representative welcomes patients and families and supports a smooth, comfortable check-in experience. The role performs financial clearance, registration, and clerical duties for direct and scheduled admissions; verifies insurance benefits and obtains authorizations; communicates essential information to clinical teams; and handles co-pays and deductibles or refers patients to financial counselors as needed. The representative collaborates with other departments to ensure patients are accurately registered and ready for care.

This is a per diem position in Waterville. The listed base hourly pay range is $18.25–$31.94, with potential additional compensation for shift, weekend, holiday, on-call, and other applicable differentials. Scheduled weekly hours are 0. The employer describes wellness, financial, and career-development resources available to employees, with eligibility applying to some benefits.

Requirements

• Exceptional communication skills and a friendly, professional demeanor.
• Proficiency with computers and the ability to enter information quickly and accurately.
• Commitment to teamwork and providing outstanding patient experiences.

Nice To Haves

• Previous experience in customer service, patient registration, or scheduling is preferred but not required.

Responsibilities

• Greet patients and families and provide a smooth, welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.
• Verify insurance benefits and obtain authorizations.
• Communicate essential information to clinical teams.
• Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
• Collaborate with other departments to ensure patients are accurately registered and ready for care.

Benefits

• Wellness programs and resources supporting physical wellness.
• Employee Assistance Program available to employees and anyone in their household.
• Payactiv access to wages already earned before payday.
• Eligible employees may receive up to 2% of eligible pay in 403(b) company-matching contributions and another 2% in the 401(a) retirement income plan.
• Leadership-supported programs and learning and development resources for career development.
• Potential additional compensation through shift, weekend, holiday, on-call, and other applicable differentials.

What This Job Offers

• Education Level: No Education Listed