Patient Registration | Emergency Department

Logan Health • Kalispell, MT

1d • Onsite

About The Position

This role is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and wants to make a meaningful impact as part of a critical care team. As a Patient Access Representative in the Emergency Department, you will often be one of the first people patients and families interact with when they arrive for care. This position plays an important role in supporting a smooth and efficient registration process while providing excellent customer service during what may be a stressful or urgent time for patients.

Requirements

• Strong communication and customer service skills
• Ability to remain calm, professional, and compassionate in a fast-paced environment
• Excellent attention to detail and accuracy
• Strong organizational and multitasking abilities
• Ability to work overnight shifts, weekends, and as scheduled
• A passion for helping others and supporting high-quality patient care

Nice To Haves

• Previous healthcare, registration, scheduling, administrative, or customer service experience preferred, but not required

Responsibilities

• Greet patients, families, and visitors with professionalism, empathy, and respect
• Collect, verify, and update patient demographic and insurance information
• Assist patients with the registration and check-in process
• Coordinate with clinical teams to support timely patient care
• Accurately enter information into the appropriate systems
• Support patient admissions, discharges, and other administrative processes
• Maintain confidentiality and follow all applicable policies and procedures
• Provide excellent service in a busy Emergency Department setting

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Retirement plan options
• Employer retirement contributions, as eligible
• Life and disability insurance options
• Employee assistance resources
• Career development and growth opportunities
• Valuable experience in an Emergency Department setting
• Shift differentials: Night and weekend hours include additional pay differentials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed