Registration Coordinator - Emergency Department

FirstHealth of the Carolinas, Inc. • Rockingham, NC

7d • Onsite

About The Position

Ready to take your career to the next level? FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Requirements

• High school diploma or GED required.
• Understanding of medical terminology.
• Strong verbal communication skills.
• Ability to manage multiple tasks effectively.
• Proficient in typing (minimum 35 wpm) and computer literate.
• Commitment to excellent customer service.
• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Crouching: Bending the body downward and forward by bending the legs and the spine.
• Standing, walking, and sitting for extended periods.
• Medium physical effort required, including lifting up to 40 pounds and frequently carrying objects weighing up to 20 pounds.
• Talking: Expressing or exchanging ideas by means of the spoken word; able to read, write, speak, and comprehend the English language.
• Hearing: Perceiving the nature of sound by ear.
• Vision: Acuity at 20 feet or more (far vision) and 20 inches or less (near vision).
• Ability to perform effectively in frequent stressful situations.

Nice To Haves

• Two years of experience in a medical-related field preferred.
• Bilingual skills preferred.

Responsibilities

• Register patients accurately and efficiently.
• Verify insurance benefits and pre-certifications.
• Ensure all patient demographic information is up to date.
• Collect and post payments, and assist with financial assistance applications as needed.
• Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
• Provide clear and effective communication with patients and medical staff.
• Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED