Patient Access Representative

Ascension•Town of Algoma, WI

2d•Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Orchestrate the patient experience by skillfully scheduling procedures to maximize clinical resources while respecting and prioritizing the patient’s time.
Secure the path to care by meticulously gathering demographic and insurance data, ensuring every patient journey begins with an accurate and professional registration.
Navigate complex logistics by proactively collaborating with internal teams and insurance providers to resolve scheduling hurdles and finalize necessary authorizations.
Empower patients through clarity by providing compassionate guidance on pre-service requirements, ensuring they feel prepared and confident ahead of their appointments.
Foster seamless communication between participants and clinical staff to maintain an organized, high-functioning environment that centers on patient needs.