Patient Access Representative - Lawrence OBGYN Specialists

LMH Health•Lawrence, KS

About The Position

The Patient Access Representative registers patients at the clinic, schedules appointments, collects and processes co-pays and past-due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and performs routine administrative assistant functions under the supervision of the Director. The role requires accurate encounter registration, courteous check-in support, and management of patient inquiries and general office tasks.

Requirements

High school diploma or equivalent; years of work experience may be considered in lieu of a degree.

Nice To Haves

One year of experience.
Some college with an emphasis on business or healthcare.
Familiarity with medical terminology.

Responsibilities

Accurately register clinic patient encounters, including demographic, insurance, and scheduling data.
Greet patients and visitors promptly, courteously, and helpfully when they arrive for appointments.
Educate staff and physicians on scheduling processes and computer system use.
Schedule appointments by phone, in person, and electronically.
Manage multiple responsibilities, including patient inquiries, correspondence, data entry, medical record compliance, stocking forms, and other office support functions.
Confirm insurance eligibility through insurance company websites.
Use computer software, the telephone system, and general office equipment proficiently.
Support organizational efforts toward regulatory mandates.
Perform other duties as assigned.
Maintain regular and reliable attendance.