Patient Access Representative (Per Diem, Variable Shift)

Adventist Health

3d•Onsite

About The Position

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Requirements

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
Choose correct health plan and accurately research to ensure accuracy when verifying insurance.

Responsibilities

Timely and accurate patient registration.
Interview patients for all pertinent account information.
Verify all insurance and calculate and collect patient liability amounts.
Ensure all necessary signatures are obtained for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to the appropriate patient record to ensure the correct test is received.
Print and collate any paperwork needed for each patient for distribution to the unit/department.
Escort patients to their area or refer patients to an available escort as needed.
Enter all authorization information accurately as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.