Patient Access Representative Sr

Southcoast Health System, Inc.•New Bedford, MA
•$18 - $29•Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. The organization has been voted ‘Best Place to Work’ for 7 years in a row. This role is a Patient Access Representative Sr. position, working 40 hours per week on the day shift from 7:15 am to 3:45 pm, located at Women and Children - New Bedford, MA.

Requirements

  • Equal to the completion of 4 years of high school is required.
  • Good computer and typing skills are required.
  • Excellent customer service and interpersonal skills are required.
  • Good organizational skills and ability to work in a fast paced environment is required.
  • Three years of office experience are required.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

  • One year medical office practice experience or post secondary course work is preferred.

Responsibilities

  • Under the supervision and direction of the Practice Coordinator/Manager or designee, review charges and coding.
  • May act as back-up to Practice Coordinator/Manager or designee as needed.
  • May Check-in and check-out patients at assigned practice(s).
  • May perform various pre-registration functions including scheduling patient visits, tests and surgical procedures.
  • May greet patients, answer and triage telephone calls.
  • Perform various clerical and administrative functions as needed.
  • May cover different offices as needed or directed.
  • May mentor Patient Access Representatives – SPG or Patient Access Assistants – SPG.
  • May assign work as needed.

Benefits

  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training
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