Patient Access Representative

Trinity Health • Saint Mary's Hospital Waterbury, CT

12d • Onsite

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital. This role involves performing complete and accurate pre-registrations, registration, and admission functions, verifying insurance requirements, obtaining and understanding insurance benefits, and securing signatures and all other key information needed to complete billing and collection functions. The representative will also collect or arrange for co-insurance and/or other deposit payment amounts, refer self-pay patients to financial counselors, and answer patient questions.

Requirements

• High school diploma or equivalent
• Medical terminology skills
• Relevant medical office, hospital / physicians billing or patient registration experience preferred

Nice To Haves

• College preferred
• Bi-lingual (English/Spanish) preferred

Responsibilities

• Perform complete and accurate pre-registrations, registration, and admission functions
• Verify insurance requirements, obtain and understand insurance benefits
• Secure signatures and all other key information needed to complete billing and collection functions
• Collect or arrange for co-insurance and/or other deposit payment amounts
• Refer self-pay patients to financial counselors
• Answer patient questions

Benefits

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health Ministry/Facility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED