Patient Access Representative III, Baptist Free Standing ED St Johns

Baptist Health System, Inc. • Saint Augustine, FL

7d • Onsite

About The Position

Baptist Free Standing ED St Johns is hiring a Patient Access Representative III to join our Patient access team in Saint Augustine, FL. This is a full-time, night shift opportunity Sunday-Wednesday 445p-315a. Baptist Health is recognized as a top place to work in health care and has been caring for more patients in Northeast Florida than any other provider for over 30 years. As Jacksonville's only locally governed, faith-based, not-for-profit health system, Baptist Health offers a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Their centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute, and Wolfson Children's Hospital. Baptist Health's care for the community spans generations, focusing on innovative health care, improving health equity, and creating a welcoming workplace where everyone's voice is heard.

Requirements

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience required
• 1-2 years Insurance experience required
• High School Diploma Required

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED