Patient Access Representative II, Baptist Nassau

Baptist Health System, Inc. • Nassau, MN

5d • Onsite

About The Position

Baptist Nassau is currently hiring for a Patient Access Rep II to join our Registration Department at our Baptist Nassau location here in the Jacksonville, FL area. This team consists of 28-30 team members during the day in a fast pace, always changing environment. The ED department consists of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients. The position is in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII.

Requirements

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

Responsibilities

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed