Patient Access Representative I
About The Position
Pomerene Hospital, situated in Millersburg, Ohio, is a community-focused healthcare facility dedicated to providing quality medical services to the region. Known for its patient-centered approach, the hospital offers a range of services, including emergency and hospital medical care, surgical procedures, specialized treatments, as well as physician-based services. Pomerene plays a vital role in enhancing the well-being of its community, fostering a compassionate environment for patients and their families, serving out the mission of "caring for our community's health". Today, Pomerene Hospital operates as a 25-bed, independent, not-for-profit rural community hospital. As one of the largest employers in Holmes County, Pomerene Hospital serves not only the local community but all neighboring counties.
Requirements
- High School Diploma/GED
- Must be able to operate a computer to input and retrieve data.
- Must be able to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
- Maintain proficiency in medical terminology.
- Effective written and verbal communication skills
- Ability to multitask within multiple accounts in high volume insurance verification processes.
- Maintains productivity and quality expectations set forth by department.
Nice To Haves
- Healthcare/Medical Experience
Responsibilities
- Interviews the patient or his/her representative to obtain patient demographics.
- Secures insurance information, eligibility, and benefits.
- Works closely with all facets of the Admitting department including PBX operator function and reception areas.
- Must be able to operate a computer to input and retrieve data.
- Must be able to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
- Maintain proficiency in medical terminology.
- Moves throughout the facility, appropriately assists in emergency drills and performs the physical requirements needed to deliver services as assigned.
- Performs the manual and administrative responsibilities of this position according to hospital and department policy and procedure.
- Provides a positive internal and external communication system for all customers.
- Prioritizes tasks in a changing work environment and can perform work with frequent interruptions.
- Demonstrates commitment to Pomerene Hospital’s Values.
- Delivers service that builds customer satisfaction.
- Ability to provide PBX operator functions
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Voluntary Accident and Critical Illness Insurance
- Short-Term Disability
- FSA Options
- 403(b) with Employer Matching & Contributions
- Employer-Paid Certifications
- Tuition Reimbursement
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
