Patient Access Representative I
About The Position
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.
Requirements
- High School diploma/GED or 10 years of work experience
- Experience with EHR and patient registration preferred
- Proficient computer skills
- Excellent customer service skills
Responsibilities
- Gathers information from patient and enters into appropriate database.
- Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
- Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.
Benefits
- Paid Parental Leave
- Flexible Payment Options
- Upfront Tuition Coverage
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
