Patient Access Representative I 10:30am - 7pm
About The Position
Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; ensures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department. The Patient Access Services Representative reports to the Patient Access Services Manager. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting co-payments and deductibles and solves basic billing inquiries.
Requirements
- High school diploma or equivalent (GED)
- 1 year of customer service experience
Nice To Haves
- Ability to interpret and apply financial procedures and regulations
- Previous experience with hospital information systems or word processing
Responsibilities
- Processes patient preadmission and admission demographic and insurance data
- Enters information in the hospital computer system
- Maintains quality control for each preadmission and admission to insure accuracy of information
- Acts as liaison between patients, financial counselors and hospital patient accounting
- Ensures that all state, federal and MUSC policies and procedures are followed
- Provides high level customer service while facilitating accurate and timely completion of registration
- Verifies and prepares all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services
- Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information
- Works with patients to set up payment arrangements and to arrange/apply for assistance programs
- Assists in collecting co-payments and deductibles
- Solves basic billing inquiries
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
