Patient Access Representative I - Part Time

Trinity Health•Des Moines, IA

1d•Onsite

About The Position

This role is responsible for researching, collecting, and analyzing information, identifying opportunities, developing solutions, and leading through resolution. The position collaborates on performance improvement activities as indicated by outcomes in program efficiency and patient experience. The representative will be responsible for the distribution of analytical reports. They will utilize multiple system applications to perform analysis, create reports, and develop educational materials. This role requires a basic knowledge of Trinity Health policies, practices, and processes to ensure quality, confidentiality, and safety are prioritized. A working knowledge of applicable federal, state, and local laws/regulations, Trinity Health Integrity and Compliance Program, and Code of Conduct is necessary, along with other policies, procedures, and guidelines to ensure adherence in a manner that reflects honest, ethical, and professional behavior and safe work practices.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Nice To Haves

Medical terminology required & knowledge of diagnostic & procedural coding
Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

Researches, collects, and analyzes information.
Identifies opportunities, develops solutions, and leads through resolution.
Collaborates on performance improvement activities.
Responsible for distribution of analytical reports.
Utilizes multiple system applications to perform analysis, create reports, and develop educational materials.
Incorporates basic knowledge of Trinity Health policies, practices, and processes to ensure quality, confidentiality, and safety are prioritized.
Demonstrates knowledge of departmental processes and procedures and ability to readily acquire new knowledge.
Researches and compiles information to support ad-hoc operational projects and initiatives.
Synthesizes and analyzes data and provides detailed summaries including graphical data presentations illustrating trends and recommending practical options or solutions while considering the impact on business strategy and supporting leadership decision making.
Leverages program and operational data and measurements to define and demonstrate progress, ROI, and impacts.
Maintains a working knowledge of applicable federal, state, and local laws/regulations, Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies, procedures, and guidelines to ensure adherence in a manner that reflects honest, ethical, and professional behavior and safe work practices.