Patient Access Representative (HUC) | Weekends Only
About The Position
Enhances the patient experience by greeting patients with a warm and welcoming attitude; is receptive to the needs of patients and visitors and assists them using a caring and professional manner. Operates hospital switchboard/telephone console using a caring and professional manner to assist callers, receives and directs the general public to appropriate place or department personnel, provides general information regarding Perham Health and Perham Living, and explains hospital regulations relative to visiting hours. Functions as an admissions/discharge clerk by preparing admission forms and fulfilling record keeping procedures. Is responsible for a variety of clerical and data processing duties including data entry of admissions, entering demographic updates, entering charges, and running reports. Secures demographic and financial information from patients or family, obtains necessary signatures, and enters information into the electronic medical record to complete the registration process. Works department work queues as assigned.
Requirements
- Demonstrate a high degree of commitment to customer service excellence
- Effective human relations skills and the ability to react calmly and efficiently in urgent and emergency situations
- Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner
Responsibilities
- Enhances the patient experience by greeting patients with a warm and welcoming attitude; is receptive to the needs of patients and visitors and assists them using a caring and professional manner
- Operates hospital switchboard/telephone console using a caring and professional manner to assist callers, receives and directs the general public to appropriate place or department personnel, provides general information regarding Perham Health and Perham Living, and explains hospital regulations relative to visiting hours
- Functions as an admissions/discharge clerk by preparing admission forms and fulfilling record keeping procedures
- Is responsible for a variety of clerical and data processing duties including data entry of admissions, entering demographic updates, entering charges, and running reports
- Secures demographic and financial information from patients or family, obtains necessary signatures, and enters information into the electronic medical record to complete the registration process
- Works department work queues as assigned
Benefits
- competitive compensation and benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
