Admitting Clerk (PRN)

Ashe Memorial Hospital•Jefferson, NC

9d•Onsite

About The Position

The Patient Access Representative (Admitting) serves as the first point of contact for patients and families, ensuring a welcoming, efficient, and accurate registration process. This role supports patient access, financial processes, and communication across departments to ensure a smooth care experience. Employment Type: PRN (as needed). Schedule: Shifts and days vary. Department: Patient Financial Services / Admitting. Travel: None required. Supervisory Responsibilities: None.

Requirements

High School Diploma or equivalent – required
Previous patient registration or healthcare experience preferred
Medical terminology preferred
Excellent customer service and interpersonal skills
Strong attention to detail and accuracy
Ability to communicate clearly and professionally
Organizational and multitasking abilities
Ability to remain calm and effective in fast-paced or stressful situations
Team-oriented mindset with a positive attitude
Compliance with all hospital policies, including vaccination requirements (approved exemptions considered)
Successful completion of a criminal background check and pre-employment drug screening (post-offer)

Responsibilities

Greet patients and visitors promptly, courteously, and professionally
Register patients for inpatient, outpatient, and emergency services
Verify and update patient demographic and insurance information
Explain admission forms, patient rights, and required documentation
Collect co-pays, deposits, and perform cashiering functions
Verify insurance eligibility and obtain authorizations as needed
Direct patients to appropriate departments and coordinate with clinical staff
Answer and route incoming calls while providing accurate information
Maintain accurate records and ensure compliance with HIPAA and hospital policies
Support daily census reporting and departmental operations