Patient Access Representative 1-1
About The Position
The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. Assists in collecting copayments and deductibles and solves basic billing inquiries. MUSC Health is a leading academic health system offering a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more
Requirements
- High school diploma and two years of administrative experience or associate's degree and one-year medical experience or a bachelor's degree
- Typing speed of 25CWPM and computer experience required.
- High school diploma or equivalent (GED), with 1 year of customer service experience.
- Ability to interpret and apply financial procedures and regulations preferred.
- Speaking ability sufficient to communicate effectively with other individuals in person or over the telephone.
Nice To Haves
- previous healthcare experience preferred.
- EPIC, Medical Terminology, and knowledge of insurance preferred.
- Previous experience with hospital information systems or word processing preferred.
Benefits
- health insurance
- retirement plan options
- wellness resources
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
