Patient Access Rep
About The Position
This is a part-time position, working 3 days a week. The role involves training in all areas including Check-in/out, Chart Auditing, and Call Center functions. The Patient Access Rep will provide excellent customer service, contribute to a positive work atmosphere, relay information to appropriate staff, follow practice procedures, participate in meetings and educational activities, maintain a neat work area, and comply with HIPAA procedures. Travel to all TSC locations is required, as is cross-training in different Patient Access functions. Reasonable accommodations may be made for individuals with disabilities.
Requirements
- High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
- 1-2 years of healthcare front desk experience.
- Ability to travel to all TSC locations.
- Cross-Training in different Patient Access functions is required.
Responsibilities
- Train in all areas: Check in/out, Chart Auditing, Call Center functions.
- Provide excellent customer service to patients by listening and appropriately serving patients.
- Contribute to an overall positive work atmosphere through actions and attitude.
- Relay relevant information to the appropriate internal staff.
- Follow practice procedures for appointment entry, check-in and/or check-out processes.
- Participate in office meetings and educational activities.
- Maintain work area in neat and orderly manner.
- Comply with HIPAA procedures.
- Other duties as assigned.
Benefits
- Flexible scheduling
- Competitive salary and benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
