Patient Access Rep

Mountainside Medical Center•Montclair, NJ

5d•Onsite

About The Position

Join our team as a day shift, full-time, Medical Clinic Patient Access Representative in Montclair, NJ. Thrive in a People-First Environment and Make Healthcare Better. Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Learn more about the benefits offered for this job. Get to Know Your Team: Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

Requirements

High school diploma or GED equivalent.
1+ years of working in the medical/and or medical insurance fields.
Knowledge of medical terminology.
Strong working knowledge of Microsoft Office Suite.
Excellent customer service skills and strong ability to multitask.

Responsibilities

Serves as the liaison between Finance, Nursing, and Physician offices.
Obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient’s authorization for services, eligibility, and benefits.
Registers patients for Family Practice Group and obtains accurate demographic and insurance information.
Handles main telephone lines for the Family Practice Group.
Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives.
Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
Communicates all information and financial responsibility to the patient/guarantor.
Completes registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients.
Provides general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments.
Maintains confidentiality with all information.