Patient Access Rep-Imaging

Southcoast Health System•New Bedford, MA

6d•Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. This role is located at St. Luke’s Hospital – New Bedford, MA, and requires flexibility to work at the Dartmouth Breast Center. The position involves performing all patient access duties to facilitate appropriate billing and optimal reimbursement in accordance with various external regulations. Responsibilities include transcribing orders, scheduling appointments, advanced registration, co-pay collection, and maintaining work lists and queues. A key part of the role involves performing reception duties, including image access functions as part of the film library.

Requirements

Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience required.
Excellent customer service, telephone skills and etiquette required.
Strong computer skills including proficiency with medical based programs.
Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

Medical Terminology Certificate desired.
Microsoft Office desired.
Over three years related health care experience preferred concentrating in radiology.
Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.

Responsibilities

Perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations.
Transcribe orders.
Schedule appointments.
Perform advanced registration functions.
Collect co-pays.
Maintain work lists and work queues.
Perform a wide variety of reception duties including image access functions as part of the film library.