Patient Access Rep I - Clinic
About The Position
The Patient Access Representative performs registrations for inpatient/outpatient visits, including patient interviews, signing of forms, scanning of documents, and routing of patients. They also schedule outpatient visits for various departments and verify insurance eligibility, benefits, and authorizations for procedures as applicable. Other duties may be assigned by the Director of Patient Access or their designee. The role is directly responsible to the Patient Access Manager, Director of Patient Access, or their designee, and works closely with hospital district leadership, departments, and both internal and external customers. The position is located in a general hospital setting and may involve exposure to blood, body fluids, tissues, and patients with infectious states.
Requirements
- High School diploma or equivalency.
Nice To Haves
- One year of experience in a hospital or similar institution
- High volume customer service experience
- Experience with multiline phones
- Receptionist/clerical experience
- Bilingual (Spanish).
Responsibilities
- Registrations of inpatient/outpatient visits including, but not limited to, patient interviews, signing of forms, scanning of documents and routing of patients
- Scheduling of Outpatient visits for a variety of departments
- Verification of insurance eligibility and benefits as well as authorization for procedures as applicable
- Other duties as assigned or required by the Director of Patient Access or his/her designee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
