Patient Access Rep Float

Northern Inyo Healthcare District•Bishop, CA

9h•Onsite

About The Position

The Patient Access Float Representative performs the duties of all Patient Access Representative functions across the hospital and clinic settings, including PBX/IA, Central Registration, Emergency, Diagnostic Imaging, Insurance Verification, Outpatient Clinic Registration, Surgery Registration, and Rehab Services. This role demands a high degree of flexibility as the Float position may be scheduled to cover various roles for vacation relief, sick calls, and other vacancies, including periods of high patient census. Unlike a “per diem” position, refusing a requested shift is not an option. This full-time Float position includes comprehensive benefits such as Paid Time Off, Sick Leave, Medical, Dental, Vision, Life Insurance, and Retirement benefits. Individuals in this role can schedule time off through the department manager. Failure to fulfill the duties may result in a status change to “per diem,” leading to the termination of listed benefits. The Patient Access Float Representative will also perform other duties as assigned by the Director of Patient Access or Patient Access Asst. Mgr.

Requirements

High School diploma or equivalency
Ability to work in a multi-task environment and accept interruptions while performing duties
Good communication and people skills
Good judgment and decision making skills
Positive attitude
Flexibility
Good problem solving and analytical abilities
Ability to work well under pressure
Good verbal enunciation
Good organizational skills
Basic understanding of computers
Must be able to type
Conduct, appearance and work performance shall be of professional quality

Nice To Haves

One year of experience in hospital or medical office
High volume customer service experience
Experience with multiline phones
Receptionist/clerical experience
Bilingual (Spanish)

Responsibilities

Perform the duties of all Patient Access Representative functions throughout the hospital and clinic setting, including PBX/IA, Central Registration, Emergency, Diagnostic Imaging, Insurance Verification, Outpatient Clinic Registration, Surgery Registration and Rehab Services
Fill positions as needed for vacation relief, sick calls and other vacancies as they might arise, including times of high patient census
Perform other duties as assigned or required by the Director of Patient Access or Patient Access Asst. Mgr.