Patient Access Rep

Exceptional Healthcare Inc.Rapid City, SD

About The Position

Join Exceptional Healthcare’s New Community Hospital in Rapid City, SD. Interviewing Now / Offers ASAP / Opening Fall 2026 Be part of history in the making! Exceptional Healthcare is building a new Community Hospital, a state-of-the-art facility bringing high-quality care to Rapid City and surrounding communities. Create a lasting first impression while providing vital administrative support as a Front Desk/ Patient Access Rep.

Requirements

  • Previous ER or Patient Registration experience preferred
  • Knowledge of insurance verification and medical terminology
  • Strong organizational and computer skills
  • Excellent communication and customer service abilities
  • High School Diploma/GED
  • Availability for 12-hour shifts (7 AM-7 PM or 7 PM-7 AM), weekends and holidays

Responsibilities

  • Welcome and register patients for ER, Direct Admission, and Outpatient Services
  • Verify insurance benefits and process payments
  • Maintain accurate patient records and coordinate between departments
  • Handle phone communications and administrative responsibilities
  • Create positive patient experiences during registration

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match and PTO
  • Career advancement opportunities
  • Tuition reimbursement and wellness programs
  • Help shape a new healthcare facility
  • Modern work environment with collaborative culture

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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