Patient Access Rep Float

Northern Inyo Healthcare District•Bishop, CA

5d•$24 - $35•Onsite

About The Position

The Patient Access Float Representative performs the duties of all the Patient Access Representative functions throughout the hospital and clinic setting, including PBX/IA, Central Registration, Emergency, Diagnostic Imaging, Insurance Verification, Outpatient Clinic Registration, Surgery Registration and Rehab Services. This position requires a high degree of flexibility due to the fact that the Float position may be scheduled to fill all of the above positions as needed for vacation relief, sick calls and other vacancies as they might arise, including times of high patient census. This position differs from a “per diem” position, in that it is not an option to refuse the shift you are being requested to work. The Float position also differs from “per diem” because the job entitles the employee to all benefits including Paid Time Off, Sick Leave, Medical, Dental and Vision, Life Insurance and Retirement benefits. The individual(s) filling this position would be able to schedule time off through the department manager, which would not constitute refusal of work hours. If the individual filling this position cannot fulfill the duties listed above, it would become necessary to change status to “per diem” which would mean the benefits listed above would be terminated, The Patient Access Float Representative will perform other duties as assigned or required by the Director of Patient Access or Patient Access Asst. Mgr.

Requirements

High School diploma or equivalency.
Ability to work in a multi-task environment and accept interruptions while performing duties
Good communication and people skills
Good judgment and decision making skills
Positive attitude
Flexibility
Good problem solving and analytical abilities
Ability to work well under pressure
Good verbal enunciation
Good organizational skills
Basic understanding of computers
Must be able to type.
Conduct, appearance and work performance shall be of professional quality

Nice To Haves

One year of experience in hospital or medical office
High volume customer service experience
Experience with multiline phones
Receptionist/clerical experience
Bilingual (Spanish)

Responsibilities

Performs the duties of all the Patient Access Representative functions throughout the hospital and clinic setting, including PBX/IA, Central Registration, Emergency, Diagnostic Imaging, Insurance Verification, Outpatient Clinic Registration, Surgery Registration and Rehab Services.
Fills in for various Patient Access Representative roles as needed for vacation relief, sick calls, and other vacancies.
Performs other duties as assigned or required by the Director of Patient Access or Patient Access Asst. Mgr.