Patient Access Rep / Check-In Desk

Abilene Sports Medicine and Orthopedics • Abilene, TX

2d

About The Position

Patient Access Representative / Check-in Desk

Join our healthcare team as a Patient Access Representative / Check-in, where you will play a vital role in ensuring a smooth and welcoming experience for patients as they begin their visit. This position offers an opportunity to contribute to high-quality patient care and support our commitment to excellent service.

Requirements

• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Ability to handle sensitive information with discretion
• Customer service-oriented mindset
• High school diploma or equivalent
• Ability to remain calm and professional in a fast-paced environment

Nice To Haves

• Experience with electronic health records (EHR) systems preferred
• additional healthcare-related certifications are a plus

Responsibilities

• Greet patients warmly and verify their appointment details upon arrival
• Collect and update patient information, including insurance and personal data
• Assist patients with completing necessary forms and documentation
• Manage patient check-in processes efficiently using electronic health record systems
• Coordinate with medical staff to ensure timely patient flow
• Address patient inquiries and provide guidance on clinic procedures
• Maintain confidentiality and adhere to healthcare privacy regulations

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED