Patient Access Rep

Trinity Health • Mishawaka, IN

1d • Onsite

About The Position

The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality.

Requirements

• High school diploma required
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment

Nice To Haves

• associate’s degree or equivalent experience preferred.
• At least one year of experience in healthcare or customer service preferred.

Responsibilities

• Greet and register patients upon arrival.
• Confirm insurance, benefits, and patient details.
• Collect co-pays, signatures, and necessary documentation.
• Provide support and directions to patients and visitors.

Benefits

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• NO mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED