Patient Access / Registration Per diem

Trinity HealthSpringfield, MA
Onsite

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. This role involves verifying insurance requirements, managing upfront collections (co-pays and high deductibles), and ensuring accurate demographic, financial, and advanced directives information is entered into the Meditech system. The representative will also complete all phases of the registration process, including patient bracelets and rights information, and coordinate bed assignments while maintaining death books and releasing information to funeral homes.

Requirements

  • Minimum high school diploma or equivalent
  • Medical terminology skills
  • Excellent customer service, verbal communication and interpersonal skills required

Nice To Haves

  • college preferred
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

Responsibilities

  • Verify insurance requirements
  • Responsible for upfront collections, co-pays and high deductibles
  • Ensure that all entries concerning demographic, financial and advanced directives are accurate
  • Collect non-covered fees
  • Inputs data into Meditech system
  • Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
  • Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Benefits

  • per diem, shift and weekend differentials will apply
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