Patient Access / Registration PT

Trinity Health•Springfield, MA

7d•$17 - $24•Onsite

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. This role involves verifying insurance requirements, collecting upfront payments such as co-pays and high deductibles, and ensuring the accuracy of all demographic, financial, and advanced directives information. The representative will also input data into the Meditech system, complete all phases of the registration process (including patient bracelets, patient rights, and Health Care Proxy information), and coordinate bed assignments. Additionally, they will maintain death books and release information to funeral homes.

Requirements

Minimum high school diploma or equivalent
Medical terminology skills
Excellent customer service, verbal communication and interpersonal skills required

Nice To Haves

College preferred
Relevant medical office, hospital / physicians billing or patient registration experience preferred

Responsibilities

Verify insurance requirements
Responsible for upfront collections, co-pays and high deductibles
Ensure that all entries concerning demographic, financial and advanced directives are accurate
Collect non-covered fees
Inputs data into Meditech system
Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes