PATIENT ACCESS REGISTRAR

Union General Hospital • Blairsville, GA

23h • Onsite

About The Position

This job is typically the first point of contact and must ensure a pleasant experience for patients and visitors. The Patient Access Specialist interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information required for billing and collecting patient accounts. Obtains all necessary customer consents. Coordinates the collection of all estimated patient liabilities, including co-payments and unmet deductibles. Verifies insurance benefits and coverage for inpatients and outpatients. Responds to customer requests and answers questions regarding various service and account information. Analyzes and rectifies customer concerns. Uses computer to access and/or update customer records.

Requirements

• High School diploma or equivalent.
• Work stability and dependability.
• Excellent attendance required.
• Proficient Touch Typist (40 WPM OR ABOVE)
• Data Entry Competency.
• Professional appearance and behavior.
• Effective communication skills.
• Active listening skills.
• Superior customer service.
• Ability to work independently.
• Ability to work in stressful situation.

Responsibilities

• Interview patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information required for billing and collecting patient accounts.
• Obtain all necessary customer consents.
• Coordinate the collection of all estimated patient liabilities, including co-payments and unmet deductibles.
• Verify insurance benefits and coverage for inpatients and outpatients.
• Respond to customer requests and answer questions regarding various service and account information.
• Analyze and rectify customer concerns.
• Use computer to access and/or update customer records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED