Patient Access / Reception

Trinity Health

3d • Onsite

About The Position

This person is responsible for performing all activities at the front desk including, greeting patients, answering phones, scheduling patients, prepare specimens to be sent to the lab, ensuring the providers schedules are timely and accurate; obtaining accurate, timely registration and insurance information, referrals, chart preparation, and providing clerical support to staff.

Requirements

• High School diploma or general equivalency diploma (GED) required
• One year experience working in a physician office required
• Understand medical Terminology
• Must be well organized, communicate clearly and maintain a calm and professional manner

Nice To Haves

• College coursework in secretarial or medical sciences preferred

Responsibilities

• Greet patients to medical practice in a pleasant, professional and efficient manner and ensures that the wait time is comfortable
• Answer phones and provide exceptional customer service
• Prepare and maintain patient's records, obtains accurate insurance and registration information
• Support staff with clerical tasks and participates in care team meetings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED