Remote | Patient Access Operations Consultant — Up to $60/hour

24-Mag•New York, NY

11h•$60 - $60•Remote

About The Position

We are sharing a specialised part-time consulting opportunity for United States-based healthcare revenue cycle professionals experienced in patient access operations, patient registration, pre-registration, scheduling, intake coordination, insurance verification, point-of-service collections, and front-end revenue cycle workflows. This role supports current and upcoming remote consulting opportunities focused on AI-assisted patient access evaluation, front-end revenue cycle workflow review, registration accuracy assessment, and high-quality project execution. Selected professionals will apply patient access leadership expertise to evaluate AI-generated workflow outputs, identify process errors, review registration and intake scenarios, and provide structured feedback based on detailed project criteria.

Requirements

5+ years of experience in patient access, patient registration, front-end revenue cycle management, scheduling, intake operations, or related healthcare workflows
At least 2 years of experience in a manager, director, supervisor, team lead, or operational oversight role
Deep knowledge of pre-registration, registration accuracy, insurance verification, scheduling intake, and point-of-service collections
Strong understanding of HIPAA, CMS guidance, commercial payer requirements, and government payer requirements at the point of service
Proficiency with EHR and registration systems such as Epic, Cerner, Meditech, or similar platforms
Exceptional written and verbal English communication skills
High attention to detail and ability to identify inconsistencies in workflows, patient data, registration processes, and AI-generated outputs
Strong organizational skills and ability to manage multiple review priorities independently in a remote environment

Nice To Haves

NAHAM Certified Healthcare Access Manager, CHAM, Certified Healthcare Access Associate, CHAA, CRCR, or similar patient access or revenue cycle credential
Experience with denial prevention strategies at the point of registration
Background developing SOPs, training materials, registration quality programs, or patient access workflow documentation
Familiarity with AI tools and comfort evaluating AI-generated healthcare operations content
Experience presenting patient access performance data, front-end denial trends, or workflow improvement recommendations to leadership
Background in health system, hospital, or large physician group patient access operations

Responsibilities

Review patient access workflows involving pre-registration, registration, scheduling, intake coordination, and point-of-service processes
Evaluate AI-generated outputs related to patient access operations for accuracy, completeness, and workflow relevance
Assess registration accuracy, demographic capture, insurance verification steps, and intake documentation quality
Identify workflow inconsistencies, missing data, incorrect process assumptions, or front-end revenue cycle risks
Review front-end revenue cycle workflows related to clean claim readiness, eligibility accuracy, point-of-service collections, and denial prevention
Evaluate recommendations involving registration error reduction, pre-registration completion, insurance verification accuracy, and front-end denial reduction
Assess whether patient access outputs align with commercial payer, government payer, CMS, HIPAA, and payer-specific requirements
Support review of KPIs such as registration error rates, pre-registration completion rates, verification accuracy, front-end denial rates, and turnaround times
Annotate AI-generated patient access outputs and provide structured feedback to support quality improvement
Explain review decisions clearly, consistently, and with strong patient access operations judgment
Review SOPs, training concepts, staff guidance, and workflow improvement recommendations where relevant
Follow detailed task instructions, quality criteria, and project-specific review guidelines accurately