Patient Access Liaison
Henry Ford Health•Detroit, MI
•$20 - $29
About The Position
As a Patient Access Liaison, you will be the primary owner of the product line master schedule template, managing all schedule changes and collaborating with other scheduling areas to meet patient needs. Your role is crucial in ensuring standardized and consistent scheduling practices across all sites of practice within a given clinical specialty, facilitating seamless patient access and scheduling.
Requirements
- High School or G.E.D. equivalent.
- A minimum of three (3) years of experience in a business office/healthcare environment, including scheduling appointments and schedule maintenance.
- Familiarity with computer applications in a PC and patient scheduling environment.
- Strong Microsoft Office skills.
Nice To Haves
- Associates degree/two years or more of college.
- Analytical ability, particularly in preparing physicians' schedules.
Responsibilities
- Own and manage the product line master schedule template, ensuring accuracy and responsiveness to patient scheduling needs.
- Collaborate with Contact Center and RPO scheduling areas to align on scheduling practices and protocols.
- Act as a centralized resource for the specialty, standardizing scheduling procedures across all sites of practice.
- Maintain and update departmental provider templates to ensure consistent master schedules for all clinic resources.
- Proactively understand, manage, and report on outpatient availability of scheduled clinic resource time.
- Facilitate patient access and scheduling for referring physicians, patients, and others.
Benefits
- Opportunities for continuous learning and development in a supportive environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
