Patient Access Liaison
About The Position
At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Patient Access Liaison on our Patient Access Management team at/in Garnet Health Medical Center Middletown.
Requirements
- High School Graduate with courses successfully completed in Medical/Healthcare studies, or academic studies to include typing proficiently.
- One year experience in a hospital revenue cycle area, medical office/clinic, or insurance company required.
- A minimum of one year experience in a field with diversified public contact and communication; PC experience and medical terminology required.
Nice To Haves
- ICD-10 coding and CPT-4 coding preferred.
- Medical Terminology certification, preferred.
Responsibilities
- Greets, interviews or telephones patients and/or families or other representatives to obtain necessary demographic and financial information required for reimbursement of all services rendered.
- Responsible for scheduling procedures/visits for ORMC departments, and accurately obtaining required information for hospital records, governmental requirements, billing, and third-party payer needs.
- Ensure that patients have all necessary information regarding their coverage and benefits related to their visit and inform patients of their financial obligations so that they arrive prepared.
- Managing work queues, communications with multiple departments, including outside physician offices, collection of deposits, co-pays and balances.
- Notify Financial Advocates of any self-pay or uninsured patients.
- Records information into computer, pre-registers patients as scheduled.
- Enters orders for specific ancillary services rendered.
Benefits
- Tuition reimbursement programs for your continued education
- Comprehensive health, dental and retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
