Patient Access Intake Representative

Southcoast Health SystemFairhaven, MA
$18 - $29Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. This role is crucial for facilitating patient access throughout the organization, ensuring patient compliance with policies, obtaining accurate information for patient safety and reimbursement, and determining and collecting patient liabilities. The position is located at Urgent Care - Fairhaven, MA.

Requirements

  • Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.
  • Demonstrate very good communication & interpersonal skills.
  • Strong computer skills including medical based programs.
  • Proficiency with Word, Excel, and other software programs preferred.
  • Over three years related health care experience including working with third party payers preferred.
  • Complete state approved biomedical waste training required to sign waste manifest documents within 90 days of hire.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

  • Associates Degree preferred.
  • Proficiency with Word, Excel, and other software programs preferred.
  • Over three years related health care experience including working with third party payers preferred.

Responsibilities

  • Perform a wide variety of duties to facilitate patient access throughout the organization.
  • Ensure patient compliance with applicable SPG policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations.
  • Determine and actively collect patient liabilities.
  • Sign Biomedical waste manifest receipt when vendor picks up waste.
  • Required to work weekends and Holidays.
  • Expected to stay later than scheduled if a patient checks in close to closing time.

Benefits

  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training
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