Patient Intake Representative

Labcorp•Portland, OR

1d•Onsite

About The Position

Labcorp is seeking a Patient Intake Rep to join their team in Portland, OR. This role is crucial as Patient Intake Representatives are the face of the company and the primary point of contact for patients. The position offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference in people's health. Labcorp is a global leader in laboratory services, providing insights and answers to healthcare providers, patients, researchers, pharmaceutical companies, and health systems. They are leveraging advanced technologies, intelligent digital solutions, and data-driven innovation to enhance operations and deliver greater value. The company is committed to improving health and lives through its unparalleled science, data, technology, and laboratory network.

Requirements

High School Diploma or GED or equivalent
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficient in MS Office
Flexibility to work overtime as needed
Able to pass a standardized colorblindness test

Nice To Haves

1 year or more of patient facing healthcare experience

Responsibilities

Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when necessary
Perform administrative and clerical duties as necessary