Patient Access ER registration

Mount Sinai Medical Center of Florida•Miami Beach, FL

3d•Onsite

About The Position

The Patient Access ER Registration role is based in the Main Emergency Room on Miami Beach. The position provides accurate and timely emergency room patient registration, including demographic intake, insurance verification, authorizations, and compliance documentation. It helps patients understand consent, privacy, insurance benefits, and financial policies, and supports up-front collections while maintaining regulatory compliance, including HIPAA, EMTALA, and Medicare/Medicaid requirements. The schedule is Saturday and Sunday from 7 a.m. to 11:30 p.m., plus one eight-hour shift during the week. Flexibility is required. Spanish bilingual proficiency is required. The role requires a high school diploma or equivalent; some college is preferred. One to three years of practical experience in registration, collections, and insurance verification is preferred, with hospital registration or physician-office front-desk experience.

Requirements

Bilingual proficiency in Spanish is required.
High school graduate or equivalent level of training.
One to three years of practical experience in registration, collections, and insurance verification is preferred.
Hospital registration or physician-office front-desk experience.
Strong attention to detail and ability to work in a fast-paced emergency room environment.

Nice To Haves

Some college is preferred.

Responsibilities

Collect accurate and complete patient information and enter it into the system within established time frames.
Verify insurance eligibility and benefits, and obtain referrals, pre-certifications, and authorizations within required time frames.
Enter complete insurance verification information into the designated screens and note fields.
Provide and explain registration documents, including general consent forms, Advance Directive information, Patient Rights information, and Privacy Notice information.
Ensure registration documents and orders accompany patients to the appropriate areas after registration.
Communicate pertinent patient information to the appropriate departments and patient care units.
Conduct a self-audit of registrations before the end of each shift, maintaining an error ratio below 5%, and forward incomplete-task information to the immediate supervisor.
Use the Compliance Advisor functionality for Medicare compliance and enter diagnoses according to prescriptions to check ABN compliance.
Help patients understand insurance benefits and explain hospital financial and deposit policies, including up-front collections.
Follow collection guidelines and collect and disburse revenue while maintaining accurate ledgers and receipts.
Use the RMS scheduling program and Avility Web MD and RTE applications appropriately.
Verify authorizations for services.