About The Position

Baptist Health is seeking a Patient Access Coordinator to join its team in Richmond, Kentucky. Patient Access Coordinators contribute to the success of the revenue cycle by completing thorough admissions for inpatient and outpatient visits. They collect accurate information, protect its confidentiality, and ensure patients understand their rights under HIPAA regulations and company policy. The role also involves maintaining compliance with state and federal requirements for access services. Insurance eligibility verification, compliance, point-of-service estimates, and collections are part of the position. Exemplary customer service skills and extensive insurance experience or training are important to success.

Requirements

  • High school diploma or equivalent.
  • Must type 40–45 words per minute.

Nice To Haves

  • Registration experience preferred.

Responsibilities

  • Complete the admissions process for inpatient and outpatient visits.
  • Collect accurate patient information and maintain its confidentiality.
  • Ensure patients are aware of their rights under HIPAA regulations and company policy.
  • Maintain compliance with state and federal regulatory requirements regarding access services.
  • Verify insurance eligibility.
  • Prepare point-of-service estimates and handle collections.
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