Lynnwood Off Campus Emergency Department - Patient Access Coordinator (1.0 FTE / Eves)
About The Position
Exciting opportunity in Overlake's brand new Off-Campus Emergency Department. Overlake is preparing to open our first off-campus ED (OCED) facility in Lynnwood this fall. This new OCED will provide 24/7 ED-level care in a highly collaborative, fast-paced setting. It will be based on the model MultiCare has used to open highly successful OCED locations across Washington State. Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.
Requirements
- High School Diploma or equivalent required.
- Demonstrated customer service skills required.
Nice To Haves
- Bachelors Degree preferred.
- Formal training in medical terminology, hospital finance and customer relations a plus.
- Six months previous experience in insurance verification, billing, medical office or hospital financial services department.
- Previous admitting/registration experience.
- Previous physician office, hospital or other frontline customer contact experience in a business setting.
Responsibilities
- Exemplary customer service in greeting and orientation of patients and visitors to the hospital.
- Interview the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly.
- Collect appropriate monies.
- Obtain appropriate signatures.
- Notify patients/guests of hospital regulations, policies and services.
Benefits
- Medical insurance premiums as low as $0 per month.
- Many Overlake services covered at 100%.
- Tuition reimbursement up to $10,000 per year.
- Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
- Pre-tax and Roth after tax retirement savings plans.
- An expanded Employee Assistance Program.
- A caregiver support program to help with everything from childcare to eldercare.
- Free parking and Orca transit passes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
