Patient Access Coordinator II, Mesaba Clinic

Fairview Range•Hibbing, MN

2d•Hybrid

About The Position

The Patient Access Coordinator II (PAC II) performs clerical tasks such as answering phones and processing paperwork. The PAC II often acts as a liaison between patients, nurses, providers, and different departments within the clinic or hospital or other care facilities. Other tasks can include but are not limited to scheduling procedures, internal and external referrals, and ordering medical and office supplies. PAC II's are part of a broader medical team and are expected to keep pace with the potentially hurried and stressful environments in which they work. Under the direction of an RN or LPN, the PAC II can process physician's orders, assist with unit maintenance, and other duties as assigned.

Requirements

High School Diploma or equivalent.
3 months Patient Access Coordinator I or similar experience

Nice To Haves

Knowledge of medical terminology
Experience in Registration and Scheduling
Experience with insurance verification
Understanding of various health insurance plans
Certified Revenue Cycle Specialist

Responsibilities

Assisting care team in processing various forms and refill requests daily.
Obtaining prior authorization and verification of coverage for insurance if necessary.
Collecting and verifies all patient data from patients and enter into the EMR accurately at the time of scheduling.
Coordinating and schedule outreach and ancillary appointments for the providers.
Greeting patients in a prompt and pleasant manner and directs them to the appropriate locations.
Fixing errors in assigned EMR work queues daily as they pertain to revenue cycle and referral orders.
Maintaining a safe and clean patient environment.